Quality control is the difference between a profitable product and a costly return nightmare. Here is a practical checklist for importing small electrical and home products from China.
1. Understand the three QC stages
- IQC (Incoming Quality Control) — checking raw materials before production
- IPQC (In-Process Quality Control) — checking during production
- OQC (Outgoing Quality Control) — checking finished goods before shipment
A reliable factory runs all three. Ask your supplier how each stage is documented.
2. Pre-production checks
- Confirm the sample matches the approved version
- Verify all materials and components are in stock
- Confirm packaging artwork is correct
- Check that certification marks are on the product and box
3. In-line production checks
- Function test on each unit — power on, check all modes
- Safety test — voltage, insulation, grounding
- Ageing test — run the product for 4–8 hours continuously
- Visual check — no scratches, no loose parts, no colour mismatch
4. Final inspection (AQL)
Most importers use AQL 2.5 for major defects and AQL 4.0 for minor defects. This means:
- For a 1,000 pcs order, inspect around 80 pcs randomly
- Accept if major defects are 5 or fewer
- Reject and rework if major defects exceed 5
Always request the inspection report with photos before approving shipment.
5. Check certifications and test reports
- CE, RoHS, FCC, ETL — verify the certificate matches the exact model
- Test report — check the report number and issuing lab
- Battery products — UN38.3 for shipping
- Food-contact products — FDA or LFGB
Do not accept a certificate without a matching test report.
6. Packaging and labeling checks
- Correct model number and barcode on the box
- Certification marks printed on the packaging
- User manual in the correct language
- Warning labels where required
- FNSKU labels (for Amazon FBA)
7. Pre-shipment photos and video
Ask for:
- Photos of the finished cartons
- Photo of the FNSKU or shipping label
- Short video of function testing
- Photo of the loaded container or pallet
This gives you documentation in case of a dispute.
8. Common QC issues to watch for
- Wrong colour or finish
- Loose screws or assembly gaps
- Battery not holding charge
- LED flickering or dead spots
- Missing accessories (cable, manual, remote)
- Packaging damaged in transit
9. Third-party inspection
For large orders, hire a third-party inspector like SGS, Bureau Veritas or QIMA. Cost is usually $200–300 per inspection day and is worth it for orders over $20,000.
We run full IQC, IPQC and OQC on every order, with photo and video reports before shipment. Contact us for a sample QC report.
